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Privacy Policy

Dated: March 24, 2024

Ver#: 01A

At Xero Start, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including your mobile number, when you use our website and services.

Information Collection and Use

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Personal Information

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We collect personal information when you voluntarily provide it to us, such as when you fill out a form, register for our services, or subscribe to our SMS notifications. This may include your name, email address, and mobile number.

Mobile Number Information

Your mobile number is collected only when you opt-in to receive SMS notifications or communications from us. We will not share, sell, rent, or disclose your mobile number to any third parties. It will solely be used for the communications you have requested.

 

Data Security

 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 

Third-Party Services

 

We may use third-party service providers to assist in operating our website and delivering our services. These providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

No Sale or Forwarding of Data

We do not sell, forward, or disclose your data to any company or individual. Your personal information is used solely for the purposes outlined in this Privacy Policy and will not be shared with external parties without your explicit consent.

 

Cookies and Tracking Technologies

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Our website may use cookies and other tracking technologies to enhance your user experience. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

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Your Rights

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You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights or have any questions about this Privacy Policy, please contact us at

 

info@xerostart.com

 

Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of this page.

 


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Terms and Conditions

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Web Design Services

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  • Scope of Work: Detailed specifications of the project including the number of pages, design elements, and functionalities will be agreed upon before the start of the project.

  • Delivery Timeline: A timeline will be provided for project completion. Any delays will be communicated promptly.

  • Refund Policy: Refunds for web design services are available only through proper arbitration. Refunds will be issued based on the progress and performance of the project.

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Logo Design Services

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  • Design Process: Initial concepts will be provided, and revisions will be made based on your feedback.

  • Ownership: Upon final payment, you will own the rights to the logo design.

  • Refund Policy: Refunds for logo design services are available only through proper arbitration. Refunds will be issued based on the progress and performance of the project.

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Social Media Management Services

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  • Scope of Work: Services include content creation, posting, engagement, and analytics.

  • Payment and Fees: Fees are charged for our services. We will not refund PPC or paid campaign expenses. Refunds are limited to the service fees and are subject to performance evaluation.

  • Termination: Either party may terminate the contract with a notice period. Refunds are subject to performance and will be based on the proportion of work completed.

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General Refund Policy

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  • Refunds are subject to performance evaluation and proper arbitration.

  • For web design and logo design services, refunds will be issued based on the progress and quality of work delivered.

  • For social media management services, refunds are limited to our service fees and do not include PPC or paid campaign expenses.

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If you have any questions or need further clarification on these terms, feel free to reach us through email

 

info@xerostart.com

 

Acknowledgement

 

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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